Monoshop glitch

[Jaffar Mahmud]

In-Game Name: Jaffar Mahmud
Steam Name: Jaffa
SteamID: https://steamcommunity.com/profiles/76561198029967066/

Date and time of loss (specify the timezone): No real time
What happened: I have 892 iron ore up on the monomarket from over a year ago and now that I am back on I cannot claim it. I canceled the order but still cant.

What do you need refunded: 892 iron ore
Evidence: @Shimax ツ Also cant really show a whole lot about it.

 

[Shimax ツ]

Not certain as to why I'm tagged here, my involvement here merely includes replying to the report, to which I said to make a bug report on the forums.

If you're still experiencing the issue, get a video of what happens when you try to claim the order as evidence for a potential refund or fix.

 

[Jaffar Mahmud]

Oh my bad Shimax just thought you were the one to answer to it maybe you get some bonus points . Also dont @ me for the recording on my phone.

 

[Jaffar Mahmud]

I would also like to add that this same thing happend to 2 of my friends and I just saw that someone else made a refund for this reason. Seems like a server thing

 

[tazdevil335]

Locked for review, If your friends are having an issue then they must make a separate Refund Request.

 

[Thanewolfe]

Request Partially Accepted, we have issued your refund. When you are next online, please go to the NPC located in the bank to collect your refund. If you find any issues, please contact a Server Director or a member of the Community Management team.

Best Regards,
Thanewolfe