Mortimer level reset for no reason

[Mortimer]

In-Game name: Mortimer Budha
Steam name: Butchy
Steam ID: STEAM_0:1:80574421

Date and time of loss:6/30/2017 6:30
What happened: I got kicked for improper use of police radio so I got back on and my level was randomly reset without explanation I was level 28 and now am level 1 but all my skills are the same showing that my level did in fact reset and I was just looking for my level to be fixed

Evidence:

 

[DevulTj]

Can you show me the new reset levels?

 

[Mortimer]

Can you show me the new reset levels?

Um if you mean what my level is now after being reset the first pic shows that I. The top right

 

[Mortimer]

Um if you mean what my level is now after being reset the first pic shows that I. The top right

2nd*

 

[Stuvi]

Please contact an in game founder or senior administrator to receive your refund. Link them this thread. Once the refund was given either you or the staff member has to reply to this thread.

In case you do not claim this refund within the next 7 days you will not receive this refund anymore.

 

[Mortimer]

Please contact an in game founder or senior administrator to receive your refund. Link them this thread. Once the refund was given either you or the staff member has to reply to this thread.

In case you do not claim this refund within the next 7 days you will not receive this refund anymore.

Erm minor issue I'm out of state can this be extended till the end of month?

 

[Lola Meid]

Player has been refunded. Pick up your refund at the NPC in the bank. Thread will be closed!