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Valentino

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In-Game Name: Valentino Meid
Steam Name: Valentino
SteamID: STEAM_0:0:154405130

Date and time of loss (specify the timezone): idk today I guess? CEST
What happened: I got premium again by the gift of a very generous man but when I went to equip me cosmetics I see some of them now say I have to buy them again

What do you need refunded: limited edition santa hat from one of the first christmas events when it was a shop item instead of an inventory item and the aviator glasses
Evidence: aviator glasses: https://i.gyazo.com/5cfa5a394560d0768cd4feca96193290.jpg
Santa hat not showing up anymore:https://i.gyazo.com/add0893e4553fb96386333404960cf3a.jpg
Proof I had them: https://i.gyazo.com/47ee0337c618e67d20e24d74704be838.jpg
Read, understood and followed refund request rules and guidelines?: yeh

Shit's rude man
 
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PMX

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Thanewolfe

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Request Accepted, we have issued your refund. When you are next online, please go to the NPC located in the bank to collect your refund. If you find any issues, please contact a Server Director or a member of the Community Management team.

Best Regards,
Thanewolfe
 
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