My Farming Level Got Reset

[QuickSilver1937]

In-Game name: Theo Flash
Steam name: QuickSilver1937
Steam ID: STEAM_0:1:175744759

Date and time of loss: 7/26/2017 3:00 PM
What happened: I was farming pineapples like I always do, because that is what I am known for. I picked up my pineapples and went to plant another batch when I saw it said locked. It allowed me to plant them so I checked my level and saw it was reset. I do have videos.

What do you need refunded: 99 level farming. I was 3,000,000 exp over it so you can tell I farm a lot.
Evidence:

 

[QuickSilver1937]

DISREGARD THIS POST. I talked to a moderator and I reconnected and my level is back to normal, it was apparently just a visual glitch.

 

[Isla]

Alrighty then.
\Denied, unfortunately you do not meet the critera we have been provided to accept refund requests. If you feel like this was an error, please contact a Server Director or a member of the Community Management team.