Status
Not open for further replies.

Stumpy

Suspended
Suspended
Member
Joined:
Mar 1, 2018
Messages:
8
Points:
12

6

Years of Mono

LV
0
 
@flix, @Gurrazor ,or @devultj." can you guys fix my problem because i bought premium and it is not working i reclogged restarted my computer i did everything it is not working i have been waiting 20 minutes
 

Gurra

Community Director
Member
Joined:
Nov 29, 2016
Messages:
660
Points:
117
Awards
1

8

Years of Mono

LV
0
 
@Stumpy For some reason emailing you failed, but your payment hasn't been accepted by Paddle yet and they are reviewing it. They will email you when it has been accepted (assuming they don't fail to send emails to you as well), and then you'll be able to gain your Premium by re-joining the server. It normally doesn't take all too long for them to accept payments, but if you grow tired of waiting you can contact them about it.
 

Stumpy

Suspended
Suspended
Member
Joined:
Mar 1, 2018
Messages:
8
Points:
12

6

Years of Mono

LV
0
 
@Stumpy For some reason emailing you failed, but your payment hasn't been accepted by Paddle yet and they are reviewing it. They will email you when it has been accepted (assuming they don't fail to send emails to you as well), and then you'll be able to gain your Premium by re-joining the server. It normally doesn't take all too long for them to accept payments, but if you grow tired of waiting you can contact them about it.
ok so basically i wait till they send me a email
 

Stumpy

Suspended
Suspended
Member
Joined:
Mar 1, 2018
Messages:
8
Points:
12

6

Years of Mono

LV
0
 
Yes, if you make sure to go on the server next couple of days, you'll probably be Premium one of them.
ok so in a couple of days i will get it ok thankyou so mych for your help
 

Stumpy

Suspended
Suspended
Member
Joined:
Mar 1, 2018
Messages:
8
Points:
12

6

Years of Mono

LV
0
 
What happens if the email fails or they never send it what do i do
 

Stumpy

Suspended
Suspended
Member
Joined:
Mar 1, 2018
Messages:
8
Points:
12

6

Years of Mono

LV
0
 
just wondering
 

DevulTj

Monolith Expert
Member
Joined:
Dec 3, 2016
Messages:
1,559
Points:
147

8

Years of Mono

LV
0
 
Contact us if you don't receive anything. ^^
 

Liasetten

Monolith Veteran
Member
Joined:
Jun 21, 2017
Messages:
288
Points:
52

7

Years of Mono

LV
0
 
@Stumpy, did you get your premium sorted out?
 

Liasetten

Monolith Veteran
Member
Joined:
Jun 21, 2017
Messages:
288
Points:
52

7

Years of Mono

LV
0
 
Alright, let us hope you get it soon.
 

PMX

Monolith God
Member
Joined:
Dec 3, 2016
Messages:
4,678
Points:
157
Awards
1

8

Years of Mono

LV
0
 
This thread is now locked.
Reason: Solved.
 
Status
Not open for further replies.
Top