We hope to see you online soon!
every other premium feature works besides the premium box i have full access to my bankDude if you once had premium and then it runs out it will still say you have it and that you are subscribed but if you havent paid it will not give you the perks like bank, premium, and other features even tho it appears like you have it active, when it is really not.
Do you have a screen shot of your in game bank?
Do you have proof you paid for your premium recently like a paypal receipt ?
Other then that i have no idea im just trying to help.
We hope to see you online soon!