R.I.P licenses

[kyubi1098]

In-Game name:kyubi kenshin
Steam name:kyubi1098
Steam ID:STEAM_0:0:117112293

Date and time of loss:9:07 PST
What happened: Basically the server restarted, or crashed. After I finished loading in after the crash I opened my license menu only to find everything was red, meaning I didn't have them anymore. I dont really know why they disappear, but it's a "known" glitch since the new update.

How much do you need refunded: 1x license and 1x career license, or the money for the licenses
Evidence:
Before the crash: http://steamcommunity.com/profiles/76561198194490314/screenshot/889888697869853773
After the crash: http://steamcommunity.com/profiles/76561198194490314/screenshot/889888697869861103

 

[Johnny183]

Accepted, we have issued your Refund Request. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact the Server Director or a member of the Community Management team.