refund req - server update / restart

[DoomxChicken]

In-Game Name: Jack Berini
Steam Name: DoomxChicken
SteamID:

Date and time of loss: 12:44pm GMT
What happened: Server Reset / update

What do you need refunded: 7 x pistol box
Evidence:

 

[ELIASS]

Denied, unfortunately you do not meet the criteria we have been provided to accept refund requests. If you feel like this was an error, please contact a Server Director or a member of the Community Management team.

reason: the server warnns you well in advance this is your own fault