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Markus13245

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In-Game Name: Markus Johnson
Steam Name: ✮Golden Beachland✮
SteamID: STEAM_0:1:106911539

Date and time of loss: ~22:30 GMT+3 [12.08.2020]
What happened: I got notified by my dad that the electricity was going to be cut out in about 2 minutes whilst I was doing factory work (making steel and lvling up metalworking). I had my factory furnace, conveyor & storage box deployed, but when I got told that the electricity was about to shut down, I had to act quick and pick up all of my stuff (and I also picked up the factory furnace). However, due to the quick timing, I absolutely forgot to remove all of the copper, iron and steel bars that I had in the furnace. So I lost all of my bars when I picked it up and only noticed when I had rejoined the server. The electricity cut off about 1 minute after I left and shut down my computer, cutting the timing pretty close. I had to shut off my computer to prevent any unwanted damage and I thought I had everything cleared in the game so that I could leave.

Luckily, I got these copper & iron bars (and 64 coal ores) from a trade. I bought them from one "Owen Harris" for 36k. Since neither of us had any recording/evidence of this, I asked a moderator (@Liasetten) to check the logs for me and he did, confirming that the trade did take place.
Evidence.JPG
[That's him sending the logs to me on discord for evidence]

But since I don't have any recording of me having the items in the furnace/losing them, then I also asked Liasetten to confirm that I did not drop or trade or deposit these items anywhere/to anyone. He checked the logs and confirmed that I did not, offering to vouch for my appeal (which is why I tagged him). I hope that a moderators vouch (and also any further log checking, to prove that I did not and still have not dropped any of the lost bars) is sufficient evidence for this part.

I also made screenshots of my inventory, car storage & bank to show that I do not have the bars stores anywhere.
Evidence 11.png
Inventory & Car trunk at 11:16PM (chat time)

Evidence 22.png
Inventory & Bank at 11:16PM (chat time)

I timed those two screenshots as close to each other as I could, to insure that I didn't move the items between screenshots (which the logs would also show).

What I bought was 4 stacks of Copper Bars, 4 stacks of Iron Bars & 1 stack of Coal Ore.
I do hope that these items could be refunded, as I lost quite a lot of money on those and the person who made them for me spent 1.5 days grinding the bars.


What do you need refunded: x4 stacks of Copper Bars [x4 32 Copper Bars], x4 stacks of Iron Bars [x4 32 Iron Bars] & x1 stack of Coal Ore [64 Coal Ore]
Evidence: Provided above, as well as the moderator @Liasetten agreeing to vouch for me, as well as all logs confirming that I did not drop/trade or store these bars elsewhere.
Read, understood and followed refund request rules and guidelines?: Yes
 

Liasetten

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Yes. I checked the logs for Mr. Markus here, and he never traded - nor deployed/dropped the bars to anyone.
Told him to make a refund request with the evidence he got/recieved from me.

Sincerely,
Liasetten
 

Shimax ツ

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We do not refund client-side issues. If your internet died or you crashed but the server did not, you cannot have a refund. Please refrain from making a refund request.

Your Refund Request Has Been Denied. Your Refund Request Does Not Meet The Provided Guidelines. If you feel like this was an error, please contact a Server Director or a member of the Community Management Team.
Regards,
-Shimax
 
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