Refund Request - Money lost in casino due to server crash

[Gmodgoon]

In-Game Name: Marcus Hammond
Steam Name: Gmodgoon
SteamID: Gmodgoon

Date and time of loss: 5th October 2020 19:35 GMT
What happened: I placed a bet in the casino for 5,000 chips but the server crashed before the ball stopped, when I returned, my chips were lost

What do you need refunded: $50,000 or 5,000 Casino Chips
Evidence: Sadly as this is my first ever request, I didn't know the refund guidelines before the crash
Read, understood and followed refund request rules and guidelines?: Yes, I have now read and understand the rules and guidelines

 

[Thanewolfe]

Denied, unfortunately, you do not meet the criteria we have been provided to accept refund requests. If you feel like this was an error, please contact a Server Director or a member of the Community Management team. You must be able to provide evidence through screenshots or video proving that you indeed lost this money, furthermore your logs do not show a withdraw to match.

Best Regards,
Thanewolfe