Refund Request - Physgun

[Green Gatorade Water Bottle]

In-Game Name: Roger Gruezo
Steam Name: Green Gatorade Water Bottle
SteamID: STEAM_0:0:54452431

Date and time of loss: August 7, 2018, 8:30 PM EST
What happened: The gems on the physgun don't light up and alternate to make the rainbow colours, instead it's just a white colour to all players

What do you need refunded: 600K (price of all three gems combined)
Evidence: https://steamcommunity.com/sharedfiles/filedetails/?id=1469618249

 

[Gregg]

Accepted, we have issued your Refund Request.
When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund.
If you find any issues, please contact the Server Director or a member of the Community Management team.

 

[Lola Meid]

@Green Gatorade Water Bottle I'm here to inform you that your refund request will be reversed. You do not have enough evidence nor does it seem like a permanent bug. You still have the gems in which I will not let you have the 600k. Contact either @DevulTj, @Major Lorne(Pmx), @Realz or me in game and we will remove the gems/give back the money. Of course after we've tested it.

For now, declined.