In-Game Name: Vladimir Veira
Steam Name: Hekzder
SteamID: STEAM_0:1:79691330
Date and time of loss: Roughly 9 PM CST, 1/23/19
What happened: Game crashed while I had my shop open, Veira Family Shop. I had lots of things for sale and went to the returns and collections at the bank upon booting back up, thinking I'd get everything back and it was no big deal, but instead I only got one of each item I had for sale, not the entire stacks. I unfortunately do not have direct video or photographic evidence of the exact numbers of items I had for sale, but I'm mainly concerned only about my cocktails, as eggs are cheap to make and I was almost out of cakes. I understand that client side crashes are normally not refundable, however I was definitely not the only person that crashed, moments after I crashed, a friend told me he had crashed as well, and when I got back on there were about 10 less people than when I was on before.
What do you need refunded: Going to lowball my numbers, so I'd say about 40 Coconut Cocktails (started with two stacks, 64, for sale), 20 Pineapple Cocktails. (started with one stack, 32, for sale) As I said before, I'm not really concerned with the cakes or eggs I had for sale at all.
Evidence: @smokeydagger handled this and spoke with me in game, told me to make a refund request. @Clouds was the friend who said he had crashed as well.
Steam Name: Hekzder
SteamID: STEAM_0:1:79691330
Date and time of loss: Roughly 9 PM CST, 1/23/19
What happened: Game crashed while I had my shop open, Veira Family Shop. I had lots of things for sale and went to the returns and collections at the bank upon booting back up, thinking I'd get everything back and it was no big deal, but instead I only got one of each item I had for sale, not the entire stacks. I unfortunately do not have direct video or photographic evidence of the exact numbers of items I had for sale, but I'm mainly concerned only about my cocktails, as eggs are cheap to make and I was almost out of cakes. I understand that client side crashes are normally not refundable, however I was definitely not the only person that crashed, moments after I crashed, a friend told me he had crashed as well, and when I got back on there were about 10 less people than when I was on before.
What do you need refunded: Going to lowball my numbers, so I'd say about 40 Coconut Cocktails (started with two stacks, 64, for sale), 20 Pineapple Cocktails. (started with one stack, 32, for sale) As I said before, I'm not really concerned with the cakes or eggs I had for sale at all.
Evidence: @smokeydagger handled this and spoke with me in game, told me to make a refund request. @Clouds was the friend who said he had crashed as well.
