Refund Request

[Glen Martinez]

Format:

In-Game Name: Glen Martinez
Steam Name: XO
SteamID: STEAM_0:0:77524379

Date and time of loss: 29.11.18 6pm
What happened: I went for a cruise then i decided to go on duty as a cop i played for a while and went off duty i went to my garage and i didn't have my car anymore

What do you need refunded: 95k
Evidence: https://gyazo.com/559122128a00158144ef71d48e13ee05
https://gyazo.com/d28e3bfa58755820a8f1daed75e2f947

 

[Glen Martinez]

Happened to me twice now

 

[Rommel]

Your refund request has been denied.

Reason: To my knowledge it is impossible for cars to randomly dissapear from your garage and no longer be owned by you. With that being said one of the followings things may have happened. The first being that you sold the car accidental or not, the second being that it was impounded and is now in the impound lot npc, the last is that it was stolen and thus not deployable again. If it is not in any of these contact community management or a developer so they can look into it.