Refund Request

[Arsh]

In-Game Name: Nicolo Pisoni
Steam Name: John Price
SteamID: 76561198067962966

Date and time of loss: 8/6/19 14:44:22
What happened: The server crashed and I lost all my crops

What do you need refunded: 7 apple seeds or cash
Evidence:[/B] https://steamcommunity.com/profiles/76561198067962966/screenshot/796493836084720369

 

[Rommel]

Your refund request has been denied.

Reason: Your refund request does not meet the requirements set within our refund request guidelines. We are not permitted to issue individual refunds for items worth less 2.5k by themselves or in total. In the occasion of your refund the total value of the items you are claiming does not meet a total value of 2.5k (They are worth 1.3k total). This being the case it is less than the refundable minimum amount in accordance with our guidelines.