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Oliver King

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In-Game name: Oliver King
Steam name: Oliver
Steam ID: STEAM_0:0:163474981

Date and time of loss: Somewhere around 11pm-midnight friday (25th)

What happened: So this Refund comes in two parts, containing loss from two separate disconnects last night (both around same time). The second part I have no proof of, yet I'll add it anyways hoping someone is understanding.

So the first part is I was just finishing a batch of LSD when the first disconnect happened. The things visible in this screenshot I got as I disconnected that were mine is the fridge and the batch that was about done (would've been 10 LSD).

Then I reconnected, grabbed all the lsd from the bank (I'd just sold a little of the huge amount I'd made that day. Inside the bank I had 3 stacks then like 16.) I was walking around the tow yard to sell it and it disconnected again. All gone. Assuming I had the 3 stacks and 16 extra (I had 3 stacks then an incomplete stack, I believe it was 16) it was a 28k loss which is why I'm posting even though I have no proof. I understand if it cant be refunded though thought it was possible you'd understand as there were many disconnects last night. Thanks!

Below I'm listing the best evidence I can. Screenshot of the metric shitload of supplies I bought to make the Lsd (some of it, I bought enough to make 20 batches) and screenshots (with timestamps) showing how long I was cooking.

How much do you need refunded: Money for the fridge (I had to buy a new one, costs like 20k I believe as I'm not premium). Aprox. 122 LSD. I had 3 stacks (96) then a partial stack that I believe was 16, but as I'm not sure 3 stacks would be fine. The extra 10 is the batch that was in the first screenshot, first time it disconnected.

Evidence:
First disconnect, 10 LSD and fridge:
http://imgur.com/voVWzcr

The best proof I can get for the LSD that I lost. I get that I don't have screenshots of the actual LSD. But it was a really lot. It all added up to like 56k, I'd worked for hours and was 18 seconds away from selling.. Too much for me to ignore. This shows the supplies I'd gotten to make about 20 batches and shows me actually working at it for hours.

7:30 pm http://imgur.com/WYgF4Rb

10:06 pm http://imgur.com/duCAKWN

10:54 pm http://imgur.com/IVDX9RJ

and below screenshot of the actual timestamps on the screenshots

http://imgur.com/4JgktY9

Thanks! -Oliver
 
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Oliver King

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Also, is it possible I can get the money a fridge costs (for non premium) since I have to buy another and don't want two?
 

Jordy♥

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Please use the correct format since its really unclear now. Also do add the steam id of the people who needs to be refunded if so.
 

Lola Meid

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Hello,
we can only refund the fridge, flask, flask support, pyro, and Propane. Everything else lacks proof.

Accepted, we have issued your Refund Request. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact the Server Director or a member of the Community Management team.
 
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