refund request

[theoholmes]

In-Game name: theoholmes
Steam name:theoholmes
Steam ID:STEAM_0:0:192154869

Date and time of loss:6:00 UK
What happened:The severcrashed

How much do you need refunded: metal working tabel
Evidence:http:http://steamcommunity.com/sharedfiles/filedetails/?id=1249046606

 

[Johnny183]

It needs to include the disconnect message in the top right indicating the server timeout, otherwise, your request will be denied.

 

[theoholmes]

oh ok

 

[Johnny183]

Denied, unfortunately you do not meet the criteria we have been provided to accept refund requests. If you feel like this was an error, please contact a Server Director or a member of the Community Management team.