refund

[Ricky]

In-Game Name: Haibo Wong
Steam Name: Lil Advil
SteamID: STEAM_0:0:141295245

Date and time of loss: around 8 pm pst
What happened: Got into a gun fight, org member got me revived but my gun disappeared

What do you need refunded: mp5
Evidence: @ArcticSalad checked the logs

 

[ArcticSalad]

Hi there @Ricky,
I just wanted to confirm a few things as I don't recall handling any reports by you. It was yesterday, November 30th, correct? Have you by any chance changed your name or steam name? Are there any other details that could help?

I'm really sorry for the inconvenience, I hope we can figure this out.

Kind regards,
ArcticSalad

 

[Ricky]

i didnt make the refund request right when you took me to a sit. yeah it was nov 30 i dont remember the time. The time i have on the first post might not be accurate but i think it was around it. to summarize what happened, i was at a gun fight where the bridge was at the intersection. i died and got revived by a medic, but my gun disappeared. you went to check the logs but you said no one grabbed it nor is it anywhere on the map so you told me to make a refund request tagging you

 

[ArcticSalad]

I remember now. I can confirm that this item was lost and should be refunded.

Thanks,
ArcticSalad

 

[Gregg]

Accepted.
We have issued your Refund Request.
When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund.
If you find any issues, please contact the Server Director or a member of the Community Management team.