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dhirschi

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In-Game Name: Dustin Firestar
Steam Name: Death Merchant
SteamID: STEAM_0:0:224074237

Date and time of loss (specify the timezone): 3/31/2022 @ around 12 PM EST
What happened: Died to glitch in sewers.

What do you need refunded:

2 x gas masks,
2 x Gas filters,
2 x Small Medkits,
2 x Large Medkits,
1 x AUG
1 x FiveSeven
1 x Syringe
2 X CPR Kits
1 X lockpick
1 x Heavy Kevlar
1 X Machete


below is a link to the previous report that Shain denied. But he is mistaken. I'm not trying to call you out for this shain, but sorry you were wrong here and I still have a valid reason for the refund.. This death for this ticket that I am submitting for refund is from 3/31/2022 around 12 PM EST. I have died many different times in many different ways. He denied the report saying I was killed by a zombie on 3/30/2022 11:09:44 AM (a completely separate day)... Also, as a tidbit to this, that separate death on 3/30/2022 he is referencing where I died to a zombie, I didn't lose anything. If I had, I would have submitted a report for that since you don't lose "droppables" when you die to zombies... If I had lost droppable to a zombie attack, It still would have been valid for a refund. So... I'm resubmitting this report since he auto closed the other one meaning I can't reply to it.

Here is the other report: https://monolithservers.com/forums/...e-reason-my-droppables-all-disappeared.36281/.

@Thegamingshain --- If you like I will share the entire video over discord so you can see from the point where I opened my inventory last to the point where I died that it was a game glitch. Sadly the video is too long to upload the entire thing here on the report.

Before screenshot of inventory:

After Screenshot of inventory:
 
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shain

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3/31/2022 @ 12:04:44 PMDustin Firestar (Death Merchant) (STEAM_0:0:224074237) (202) changed state from CRITICAL to DECEASEDDamage
3/31/2022 @ 12:01:56 PMDustin Firestar (Death Merchant) (STEAM_0:0:224074237) (202) was damaged by: Scott Alcapone (The cool boy) (STEAM_0:1:454105624) (977) for 26 damage with a cw_smg (Right Arm)Damage
3/31/2022 @ 12:01:56 PMDustin Firestar (Death Merchant) (STEAM_0:0:224074237) (202) was killed by: Scott Alcapone (The cool boy) (STEAM_0:1:454105624) (977) with a cw_smgDeaths
3/31/2022 @ 12:01:56 PMDustin Firestar (Death Merchant) (STEAM_0:0:224074237) (202) was damaged by: Scott Alcapone (The cool boy) (STEAM_0:1:454105624) (977) for 26 damage with a cw_smg (Stomach)Damage
3/31/2022 @ 12:01:56 PMDustin Firestar (Death Merchant) (STEAM_0:0:224074237) (202) entered state CRITICALDamage
3/31/2022 @ 12:01:55 PMDustin Firestar (Death Merchant) (STEAM_0:0:224074237) (202) was damaged by: Scott Alcapone (The cool boy) (STEAM_0:1:454105624) (977) for 26 damage with a cw_smg (Right Arm)Damage
3/31/2022 @ 12:01:55 PMDustin Firestar (Death Merchant) (STEAM_0:0:224074237) (202) was damaged by: Scott Alcapone (The cool boy) (STEAM_0:1:454105624) (977) for 26 damage with a cw_smg (Right Arm)Damage
 

dhirschi

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Yea, I wasn't shot. Did you watch the video? There was no gunfire, I tried jumping up and instantly died. So explain to me how I took multiple hits of damage in the .0000001 second it took for me to die that you can clearly see in the video is a map glitch and not death by gunfire.

Also, the time is roughly 12 PM, I don't have an exact time because the recording was 14 hours long so I had to crop it out as I couldn't upload the whole video due to it being too big and guess on the exact time. Just look for the death that wasn't by zombie or player and that should give you it.

Basically, when you try to make that jump up, you get stuck in crouch mode and the water kills you. However, Death by water, I shouldn't lose items from my inventory. Thus the report.


Since this has taken so much of both of our Times, I'm going to see what hour in the recording this happened and check the recording time and then calculate the exact hour for you as I didn't think that a simple glitch death with video footage would be this big of an issue, so I didn't think I had to go through all that extra effort..
 
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dhirschi

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Basically, when you try to make that jump up, you get stuck in crouch mode and the water kills you. However, Death by water, I shouldn't lose items from my inventory. Thus the report.
 

dhirschi

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Yea, I wasn't shot. Did you watch the video? There was no gunfire, I tried jumping up and instantly died. So explain to me how I took multiple hits of damage in the .0000001 second it took for me to die that you can clearly see in the video is a map glitch and not death by gunfire.

Also, the time is roughly 12 PM, I don't have an exact time because the recording was 14 hours long so I had to crop it out as I couldn't upload the whole video due to it being too big and guess on the exact time. Just look for the death that wasn't by zombie or player and that should give you it.

Basically, when you try to make that jump up, you get stuck in crouch mode and the water kills you. However, Death by water, I shouldn't lose items from my inventory. Thus the report.


Since this has taken so much of both of our Times, I'm going to see what hour in the recording this happened and check the recording time and then calculate the exact hour for you as I didn't think that a simple glitch death with video footage would be this big of an issue, so I didn't think I had to go through all that extra effort..

I have finished calculating time and if it lines up to my calculations it is is on 3/31/2022 @ 3:19 PM EST. There may be like 5-10 minutes of variance, but I believe I only had one death around that time anyways, so should be pretty obvious.
 

shain

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Alright this makes sense now, with the correct time frame you provided, you died by a glitch (as seen from the video), but the gamemode saw it as you died from a person thus it dropped your items into a container. Though from looking at logs and the things you're requesting its still not adding up. If you could, would you be able to screenshare a full length video? Otherwise i will only refund the items seen in the SC.
 

shain

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