As Maj.Kat Addressed in the staff report, your items will not be refunded as they were lost due to a client-side issue, not another player.
"I have also noticed that you mention losing items that were not refunded, after looking into past logs I've been informed that those items were lost due to you timing out, which we do not refund for client-side issues. It does not seem like there is more to it." - Maj.Kat
@Brusier when you crash your electric stove won’t disappear for example if you crash your fridge for LSD don’t disappear it will just stay there for someone to pick up.
Your Refund Request Has Been Denied. Your Refund Request Does Not Meet The Provided Guidelines. If you feel like this was an error, please contact a Server Director or a member of the Community Management Team.
As quoted by Brusier, we do not refund client-side crashes. It doesn't matter if the item stays or not, if you crash we do not refund.
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