Server Crash

[Esical]

In-Game name: Yuri Esical
Steam name: Esical
Steam ID: STEAM_0:1:94498411

Date and time of loss: 7:05AM 30/08/2017
What happened: The server crashed while I was making LSD. It doesnt show that server crashed but I couldn't move at all and I couldn't chat.
How much do you need refunded: 24,000$
Evidence:

 

[Lola Meid]

Make sure you get a screenshot of the crash next time. You will only receive the items for refund request, not money.

Accepted, we have issued your Refund Request. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact the Server Director or a member of the Community Management team