Server crashed :( rip cocoa

[Johnny Hernandez]

In-Game name: Chris Durante
Steam name: Lil Squid
Steam ID: 76561198272578546

Date and time of loss:2:00am 10-13-17
What happened: Server crashed right after I just planted 11 cocoa

How much do you need refunded: 11 cocoa , Smart Tv
Evidence: http://steamcommunity.com/sharedfiles/filedetails/?id=1168286059

 

[Lola Meid]

@Autistic Albert I only see 10 to be exact on the picture - So you'll be refunded for that amount.
Accepted, we have issued your Refund Request. When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact the Server Director or a member of the Community Management team.