Spike Johnson Ban Appeal

[Spike Johnson]

Your Steam Name: Sep
Your Steam ID: seperim (STEAM_0:0:1696515)
Your Character Name: Spike Johnson

Ban Length: Permanent
Banning Staff Member: @Autoban #5139656266320
Time of occurrence: 18/08/2018 21:00 BST
Evidence: No hard evidence but it would appear as though I've been banned for duplicating or something as I was banned whilst selling lemons.

My summary: I can at this point only assume I triggered the autoban during the sale of my farming produce. A look into the finance of my character would reveal that this was by no means intentional. I look forward to your response and hope to be relieved of the ban, if not at least an explanation of how the ban was triggered so I can relay it to my friends currently on the server.

Thanks in advance,

Spike Johnson.

 

[officernoodles]

@DevulTj

 

[Spike Johnson]

Just realised I wrote Lemons instead of Pears - my bad.

Thanks,

Spike Johnson

 

[Stuvi]

@Flixs

 

[Thomasims]

Did you do anything in your inventory before clicking the sell button?
I have a pretty clear idea of what you could do to trigger that detection now but I need to know if it's what you did.

 

[Spike Johnson]

Hi Thomasims,

Thanks for your reply. Nothing significant that I recall I just got level 15 farming and if I remember correctly I ate some food and drank some water and gave my friend some Pears before beggining to sell the remaining produce, I think I sold 2 stacks of Pears before being kicked and would of had 1 or 2 stacks left to sell. I don't remember doing anything particular in my inventory other than this though. It just felt to me like I might of been to hasty with the speed I was clicking if anything.. Hope this helps.

Thanks,

Spike Johnson

 

[Stuvi]

After looking into this case and investigating we have lifted your ban. Our investigations showed a flaw in our inventory system that triggered your ban by our anti-exploit system. We're looking into resolving this as soon as possible.

Sorry for the inconviniences caused by this.