Underglow Refund Request

[Hisoka]

In-Game name: Alex Ardiem
Steam name: Hisoka
Steam ID: STEAM_0:1:177366272
Date and time of loss: 12/23/17 5 Minutes Ago
What happened: I accidently change my underglow back to stock and lost my Pink underglow I had before.
How much do you need refunded: $35,000 or my Pink underglow back.
Evidence: https://steamuserimages-a.akamaihd....928/F14B614F61771362FFC50D52F0251CC5120B4C6E/ : Screenshot of me not having underglow anymore and I already hit K plenty of times to see if it was just off.
https://steamuserimages-a.akamaihd....797/551CB78724BFFBE8DA11A396D37281384093891B/ : Only screenshot that I have with my Pink underglow.

 

[Rommel]

Your refund request has been declined.

Note: Unfortunately we are not allowed to refund for personal issues regarding purchased ascetics or things that were not caused by the fault of the server such as a crash or rule break leading to you getting your items back. Essentially this falls into the category of a client side issue since you were the one who accidentally switched it back.