Why the fuck is this not fixed?

[Doggo]

In-Game Name: Ben Hillbun
Steam Name: KablamoHD
SteamID:STEAM_0:0:69469896

Date and time of loss:7/27/18 at 12:30PM MST
What happened:Legit stuff just disappeared in front of my face like what?

What do you need refunded: 1x Conveyer, 1x Furnace, 1x Storage Box, 1x Crusher.
Evidence: @pea Can confirm with logs

 

[pea]

can confirm.

 

[Gregg]

Accepted, we have issued your Refund Request.
When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund.
If you find any issues, please contact the Server Director or a member of the Community Management team.