Search results

Accepted, your refund has been issued. You can claim the money for the cosmetics at the bank.

Follow the format please or this will be denied. https://monolithservers.com/forums/threads/refund-request-rules-guidelines.4189/

Denied due to no evidence.

Accepted, your refund has been issued. I suggest you wait before re-buying your cosmetics in case there are any other issues.

I'd need evidence of the items you had, unfortunately if you can't prove what items you had I'll have to deny this.

There are currently issues with cosmetics, so I would not purchase more right now. Accepted, your refund has been issued.

Denied due to insufficient evidence.

@Relo you should have contacted that staff member in game, because they would be able to confirm here for me that the fridge could not be picked up. Unfortunately just a screenshot of the fridge deployed isn't valid evidence that it could not be picked up.

Accepted, your refund has been issued.

Unfortunately a screenshot of you previously having a weapon isn't evidence of you losing it unfairly, so I can't use that as evidence to refund you.

Unfortunately logs showing you deploying an item is not enough for it to be refunded, it could have been picked up or destroyed by police, stolen by another player, etc. Since you have no evidence, unfortunately I'll have to deny this.

@Karma I'll need you to provide some evidence or have the staff member that dealt with your report confirm otherwise this will be denied.

@WaTer_MeLoN we can't provide the refund for the cosmetics themself, so can you please list the cosmetics and their prices so I can refund you the money?

Denied, unfortunately you need evidence to be refunded of items.

Try to join the server and screenshot it..

Accepted, your refund has been issued.

Accepted, your refund has been issued.

Accepted, your refund has been issued.