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Your refund request has been denied. This is a user error and not the fault of a rulebreak or server crash. Your request is also missing your SteamID, please make sure you include that in future requests - you can get it at SteamID.io/lookup

Your refund request has been accepted. When you are next online, please go to the NPC located in the bank to collect your refund. If you have any issues, please contact a Server Director or a member of the Community Management team.

Hello, Thank you for your report. After review of the evidence you provided, along with the logs from Tru, there is insufficient evidence to show that he handled this improperly. As Tru stated, you shot at, but failed to kill the person who eventually killed you. Because he did not die, for...

Hello, Your original ban was issued and subsequently served before additional evidence was provided of exactly what happened. It was clear that the situation was much worse than originally thought, so it was extended further. What you said and did in the video was unacceptable and not allowed...

Hello, Thank you for your report. As stated by @Afash, if someone is no longer on the server it's difficult to impossible to get a full picture of what happened. Without video it's your words and a log of you getting killed, but there are plenty of possibilities where you were killed with a...

Since there were no staff on at the time of the incident you will first need to make a player report here: https://monolithservers.com/forums/forums/player-reports.33/ Once it is handled, a staff member can confirm or deny the items lost.

Hello, Thank you for your report. After review of the screenshot and logs provided, and both of your stories, there is insufficient evidence to show a rule break by @StewartJames. From Stewart's side of the story he made a reasonable request to see the hostage at the front instead of going...

Hello, Thank you for your report. Since there are two videos attached showing different situations I will address them separately. For the first video, it does appear that there was a valid reason to kill both people. The verbal warning was not necessary and I have discussed this with @Tru...

Under review.

Hello, Due to the evidence provided being invalid, I am going to leave this situation as a verbal warning for you for the future, and remove your warning point. Accepted.

Hello, Thank you for your report. After reviewing the video that @Tru provided, I do see that the microphone audio is muted by the poster. All evidence provided should have all inputs, so this is something for him to note and look out for while taking future reports. As for the rulebreak in...

Under review.

Hello, Thank you for your report. After looking over your description, Alphadef's input on the topic, and discussing with @HockeyExpert30 privately, I don't see an abuse of power from Hockey in this situation. The evidence attached does not show any interaction with Hockey and instead is simply...

Without valid evidence this staff report cannot be handled. Denied. -Melody

Hi, From your description you failed to value the suspect's life. Once they are disabled, you have the means as a warden to handcuff him and get him revived by medics. If he bleeds out before medical attention can be taken, that's not on you, but you should at least try. Your blacklist was set...

I have moved your appeal to the Blacklist Appeal section and edited your post to include your proper SteamID. If you could, please ask a staff member in game next time you're on to check who blacklisted you so they can be tagged here to deal with your appeal.

You alted on the Discord server multiple times only to spew racism and sexism towards multiple members of the community and staff. Not only last night, but in the past, as well. This isn't accepted on any Monolith platforms. That said, given your understanding of this, I will reduce your ban...

Thank you for your appeal, after review it does appear that you are an alt. Denied.

Hi Kman, Thank you for your appeal. I appreciate the apology and the understanding. I will lift your ban. Please in the future, if you are aware of an alternate account, report it. Appeal accepted. -Melody

Denied.