My level was reset!

[KirbytheWizard101]

In-Game name: Token Brown
Steam name: KirbytheWizard101
Steam ID: STEAM_0:1:103602810

Date and time of loss: 7/23/17 9:34 am
What happened: The next day I joined the server my level had a reset, but none of my items or skills.

What do you need refunded: My level back to level 35
Evidence:

 

[Isla]

Use the provided format or this request will be declined. You have 24 hours to edit your post.

 

[Isla]

Denied, unfortunately you do not meet the critera we have been provided to accept refund requests. If you feel like this was an error, please contact a Server Director or a member of the Community Management team.