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Pickle

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In-Game Name: Dillan King
Steam Name: Bongwater
SteamID: https://steamcommunity.com/id/dillank9

Date and time of loss: 4/28/20. Late Afternoon (Relog) EST
What happened: This has happened with many other cosmetics, I just dont have screenshots for all of them. I have lost every head cosmetic that I've ever bought as soon as I relogged. Someone told me to put in a refund request, as I can possibly get my cosmetics returned to me without them disappearing when I relog. If not however, I have evidence for around 10k worth of cosmetics.

What do you need refunded: Black Trilby, Black Bandana
Evidence: I had to use dropbox preview links because the website says the files are too large for the servers to process.
 

Melody

Monolith Specialist
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Denied, this is a known issue at the moment. Before we make any refunds we are waiting to see if it's fixable and if cosmetics can gotten back through said fix.
 
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