Your refund request has been accepted.
When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact the Server Director or a member of the Community Management team.
@SpacedSloth Please confirmed that he lost his items in a way that was either to a bug with the door, rulebreak, or server side issue. As if you properly got killed by standing in the way of a big metal door that would technically be a valid in character death.
Your refund request has been denied.
Reason: Your refund request does not meet the guidelines set within our refund request guidelines. We cannot refund for client side issues or mistakes or issues that are not server side or not a result of a confirmed rulebreak. When you choose an option for...
@Hanz If possible do you have a staff member who can confirm or deny this who took your report, as you would need one in this occassion due to it being a raid and in accordance to the refund guidelines.
@legit Do you by any chance have the staff member in game who dealt with the report and can confirm or deny it as a rulebreak from the detective, as yes it does seem like you properly stripped him and very possible that he did break failrp, but he was in vicinity of his vehicle and thus possibly...
Your refund request has been denied.
Reason: Your refund request does not meet the guidelines set within our refund request guidelines. We cannot refund for issues that are client side and not the result of a confirmed rulebreak or server bug/issue. Make sure in the future that your keybinds...
Your refund request has been denied.
Reason: Your refund request does not meet the guidelines set within our refund request guidelines. In the occassion of this being an ingame rulebreak (if it is one), you would require confirmation from the staff member who made the report to be able to...
@LorD Do you have any staff who dealt with the issue and game and gave you approval to make this as it would be required due to the nature of it being a possible rulebreak. Are you additionally sure that the person in question who shot was a civ and not a detective, atleast in the case of the...
Your refund request has been denied.
Reason: Your refund request does not meet the guidelines set within our refund request guidelines. There is not enough evidence provided to be able to process this report. We would need to have had atleast a before and after of your levels to confirm the...
@TheRustyPlayer Do you have anything that shows what actually killed you or exploded as there is an ingame feature tied to the fire system that can cause houses and certain other buildings to have a mild explosion then create a fire. If that is the case this would in fact be an in character death.
Your refund request has been denied.
Reason: Your refund request does not meet the guidelines set in our refund request guidelines. You must provide enough evidence to determine that you lost something wrongly or as a result of a server issue or bug, additionally you are generally required to...
Your refund request has been accepted.
When you are next online, please go to the 'Refund Request' NPC located in the bank to collect your refund. If you find any issues, please contact the Server Director or a member of the Community Management team.
Note: We do have your steam ID now that...
Your refund request has been denied.
Reason: To my knowledge it is impossible for cars to randomly dissapear from your garage and no longer be owned by you. With that being said one of the followings things may have happened. The first being that you sold the car accidental or not, the second...
Your refund request has been denied.
Reason: Your refund request does not meet the guidelines set within our refund request guidelines page. You may not make refunds about in game situations such as deaths, raids, or robberies without approval from staff beforehand, or an accepted player...
@Zynthax Your refund needs to be confirmed seperatly from his since it is a seperate one, please update it to say what actually happened rather than just a link.
@Swift Can you confirm or deny this request?
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